Contact

Get in Touch

Questions about a tour, a correction to share, or a partnership idea? We read every message.

Email Us

The fastest way to reach us is email: [email protected]

We reply within two business days, Monday to Friday. For urgent booking changes, contact the operator you booked with directly — their confirmation email lists their support channel.

What We Can Help With

Choosing between group, private, and VIP tours
Understanding the official ticketing rules and seasonal hours
Corrections to any price, date, or fact on this site
Content partnerships and licensing requests

Official Ticketing Support

We are an independent guide and cannot access the Palace Museum's booking system. For official ticket inquiries, contact the museum directly via en.dpm.org.cn or the official hotline +86 400-950-1925 (source: Palace Museum official site).